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Retention and privacy

Open Settings → Privacy and choose Read the agreement and save as PDF. Supply only information your letter needs.

  1. Open Settings → Privacy and choose Read the agreement and save as PDF. Supply only information your letter needs.

    Privacy with the link to the processing agreement highlighted
    Highlighted area in the current portal, using fictional example data.

  2. Choose 7 to 90 days, default 30 days after posting, and save. Status history and financial records remain.

    Privacy with the Days after posting field and Save button highlighted
    Highlighted area in the current portal, using fictional example data.

  3. Download needed documents before erasure. Afterwards the letter PDF or address cannot be opened; contact us for privacy requests.