Terms and conditions
These terms still require legal review. Mandatory statutory rights remain unaffected.
1. The service
Envelopify prints your documents, puts them in an envelope with real stamps and hands them over to bpost. Envelopify is a service by Goedkoopverzenden BV.
2. Credit
You pay in advance with euro credit: 1 euro = 1 credit. Topped-up credit is non-refundable and cannot be paid out, including when closing your account. It is only usable for shipments via Envelopify. Each paid top-up expires 12 months after that top-up. The oldest credit is used first; a new top-up does not extend older credit. A rejected or cancelled letter may be credited back to your account, not to your bank account. Prices exclude VAT. Mandatory statutory rights remain unaffected.
3. Content of letters
You are responsible for the content of your letters. We may refuse letters that are unlawful or harmful.
4. Delivery
After hand-over to bpost, delivery falls under the terms of bpost. We are not liable for delays or loss caused by bpost.
5. Contact
Questions about these terms? Get in touch. Send us a WhatsApp on +32 473 39 95 89.