Help centre
From your first preview to everyday sending.
Getting started
Create an account, send your first letter and read each status.
4 articles
Layout and sample sheets
Where the address goes, clear zones and sample sheets.
4 articles
Uploading letters
Drag in a PDF or Word file, or a recipient list.
2 articles
Repairing letters
Mark or type an address, or restore the original.
4 articles
Printing and paper
Colour, double-sided and how sheets and weight count.
3 articles
Sending and tracking
Speed, posting date, cancelling and tracking your letters.
5 articles
Bulk and mail merge
Large PDF or zip, templates, address book and series.
4 articles
Credit and invoices
Top-ups, validity, invoices and your price per letter.
5 articles
Company and users
Company details, team members and retention periods.
3 articles
Account and security
Sign-in, language, notifications and two-step verification.
4 articles
API and integrations
API keys, test mode and status notifications for your software.
3 articles