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What does each status mean?

Open Letters. Received means registered; Under review needs an address check. Scheduled is waiting for production.

  1. Open Letters. Received means registered; Under review needs an address check. Scheduled is waiting for production.

    Letters list with the status tabs highlighted
    Highlighted area in the current portal, using fictional example data.

  2. Printed means printed. Posted means handed to the postal service, not proven delivery. Returned records a return; Rejected was not sent.

  3. Click a status for Tracking and open the letter for details. Tests stay separate and are never printed or posted. Cancellation keeps the rejected letter and its reason.

    Tracking side panel with the status history of a letter
    Highlighted area in the current portal, using fictional example data.