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Top up credit

Open Settings → Credit and invoices or the balance plus button. Choose an amount and check credit, VAT and total.

  1. Open Settings → Credit and invoices or the balance plus button. Choose an amount and check credit, VAT and total.

    Top up balance with the amount choice highlighted
    Highlighted area in the current portal, using fictional example data.

  2. Choose the Request … balance button and now complete any required company and billing details. Accept the terms and use the displayed bank transfer or QR.

    Top up balance with the request button highlighted
    Highlighted area in the current portal, using fictional example data.

  3. Follow the request until payment is received and confirmed. Only then is credit available. Online payment is unavailable; a request alone is not a payment.