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Credit validity

Read the terms before every top-up. Credit is for Envelopify sending, not a withdrawable bank balance.

  1. Read the terms before every top-up. Credit is for Envelopify sending, not a withdrawable bank balance.

    Top up balance with the validity and refund terms highlighted
    Highlighted area in the current portal, using fictional example data.

  2. Each paid top-up is valid for 12 months. Oldest credit is used first; a new top-up does not extend earlier ones.

  3. Credit cannot be refunded or paid out, including at account closure. Review expiry and movements and ask for help if unsure; mandatory statutory rights still apply.